Information and Communications Technology (ICT) is an essential support service for business and consumers as a whole. ICT has become an indispensable tool for modern individuals and industries.

The industry is characterised by a large number of small businesses employing a fraction of the industry’s workers, and a small number of much larger organisations employing a huge chunk of the ICT workforce.

The prevalence of contract-based work and the rapid rate of change in the industry present challenges for skill development, but addressing training needs is absolutely essential for Australia’s social and economic wellbeing.

Sectors within the ICT industry include:

  • Networking and network security
  • Services and support
  • Testing
  • Project management
  • Database design and development
  • Software development
  • Systems analysis and design
  • Systems administration and management
  • Web and multimedia technologies
  • Programming.